Help us identify the problems worth solving.

Mastercard is supporting HSBC to grow commercial payments adoption and deepen customer relationships. You sit closest to customers, prospects and RFPs—your experience can help turn unmet needs into opportunities for growth.

Share evidence from customer conversations, RFPs and live opportunities to help us identify where demand is strongest, what is preventing progress and which capabilities would most help HSBC win, retain and grow customer relationships.

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Answer on trends

Think across your book — not one customer.

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Intelligence in Every Payment

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Mastercard Commercial Connect partner

RedOwl is a Mastercard Commercial Connect partner, bringing agentic capabilities directly into commercial payment flows to help clients unlock greater value from their business spend. We add intelligence and control across employee expenses, supplier payments and broader B2B purchasing — making spend easier to manage, govern and reconcile, while helping finance teams improve working capital.

For HSBC sales teams, this is an opportunity to address pain points traditional commercial card programs have not fully solved and build stronger market differentiation — helping HSBC win more RFPs, increase card adoption and bring more business spend onto HSBC cards.

Your view from the field

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Where do you see the biggest customer opportunity today?

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In the areas you selected, what problem do customers face, how does it affect their business, and how are they managing it today?

Are customers struggling to manage employee and T&E spend?

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Are customers looking to move more supplier or B2B payments onto commercial cards?

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Are customers asking HSBC for ways to improve working capital through commercial cards?

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How much manual work typically sits around customers' commercial card programs?

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Which processes are still handled through spreadsheets, email or manual intervention?

Have you seen an RFP or opportunity where HSBC's card capabilities created a disadvantage?

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Which capabilities would most help HSBC win or retain customers?

Rank your top three, starting with the capability most likely to win or retain a customer

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Is there a customer or segment where one of these problems warrants a deeper discussion?

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